RMA Submission

Start an RMA Request

Submit this form with your manufacturer tech support ticket #. We'll start the RMA process and reply by email. In most cases, you're responsible for shipping costs to the manufacturer (you can drop off at our location and we'll ship at your expense).

RMA Type *

All warranties are subject to manufacturer approval.

Being within the warranty period does not mean a failure is covered. The manufacturer makes the final determination after troubleshooting or evaluation. Damage from lightning, power surges, miswiring, improper installation, water, physical damage, or other field-related causes is not covered and may void the warranty.

Unless a manufacturer's policy says otherwise, Southeast Access Technologies cannot provide advance replacements from our own inventory.

Select a manufacturer to see available options.

Repair Start an RMA for warranty repair. If the item is diagnosed as unrepairable, you are still responsible for shipping charges. Some manufacturers charge an evaluation fee if nothing is found wrong. Advance Replacement (Manufacturer) Request an advance replacement from the manufacturer. You must return the defective part to Southeast Access Technologies within 30 days of receipt or you will be billed in full.

You must select an RMA Type.

Support Ticket Details

Manufacturer * Please select a manufacturer.

Manufacturer's Tech Support Ticket or Case # * We cannot process your RMA without a Manufacturer's Tech Support Ticket or Case # Date of Call / Tech Support * Please enter the date of your call or tech support request. Dealer PO# or Job Name